Welcome to Expert Digital (โwe,โ โour,โ or โusโ).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website e-meta.expertagencybd.com or purchase our digital products and services, including scripts, themes, templates, Facebook likes & followers, Facebook ad accounts, and plugins (collectively referred to as โProductsโ).
By using our website or purchasing our Products, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing address
- Payment details (collected securely via our payment partners)
b. Non-Personal Information
- Browser type and version
- Device information
- IP address
- Pages visited and browsing behavior
We do not collect sensitive information such as National ID, passwords, or credit card details directly on our site. Payment processing is handled by trusted third-party payment gateways (e.g., SSLCommerz, bKash, Nagad, or Stripe).
2. How We Use Your Information
We use your information to:
- Process and deliver your digital products
- Provide customer support and order updates
- Send marketing and promotional emails (you may unsubscribe anytime)
- Improve our website and product quality
- Prevent fraudulent transactions and misuse of our platform
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited data only with:
- Payment processors (to complete transactions)
- Service providers (e.g., email delivery, analytics tools)
- Law enforcement authorities, if required by law
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your login session
- Track traffic and improve user experience
- Show personalized offers or ads
You can disable cookies in your browser settings, but some features may not function properly.
5. Data Protection and Security
We take data security seriously.
- All transactions are encrypted via SSL (Secure Socket Layer).
- Your data is stored in secure servers within or outside Bangladesh.
- Only authorized staff can access customer information.
However, no online transmission is 100% secure โ use our services at your own risk.
6. Refund and License Policy
- All sales of digital products (scripts, themes, templates, plugins, Facebook ad accounts, etc.) are final and non-refundable, except in cases of duplicate payment or technical error.
- Each purchase includes a license for personal or commercial use, depending on the package you select.
- Redistribution, resale, or sharing of our digital products without permission is strictly prohibited.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately before providing any information.
8. Marketing and Communication
By providing your contact information, you agree to receive marketing emails, WhatsApp messages, or SMS updates from us. You can unsubscribe at any time.
9. Childrenโs Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from minors.
10. Your Rights
You have the right to:
- Request access to your personal data
- Ask for correction or deletion of your information
- Withdraw consent for marketing communications
To exercise your rights, please contact us at meta@expertagencybd.com.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new โLast Updatedโ date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Expert Digital
Website: e-meta.expertagencybd.com
Email: meta@expertagencybd.com.
Phone: +880 1883-361278
Location: 1/5, Borobug, Mirpur 2, Dhaka 1216
